Browse "FAQs" Questions
There were 25 questions found in this category:
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Penalty interest on arrears
Here is some advice in relation to the calculation of interest under the Penalty Interest Rates Act ...
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Sustainability and Unit/town house living - Guidance for owners
So you have decided to install solar hot water or solar PV, or want to put in a rain tank, add sun s...
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What are Company Share Properties?
There are different types of properties to strata properties; these are called Company Share Basis F...
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My owners corporation has just told me to remove the shed on my balcony, which is clearly visible from the street. Do they have the right?
es. This is one of the powers provided to an owners corporation to assist maintain control of an own...
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I parked my bike on the communal footpath and now it's been stolen. Will my home and contents insurance cover it?
Only the home owner’s home and contents insurer can accept or deny such a claim. An owners corporati...
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My bathroom tap is leaking. Can I charge the owners corporation for it?
No, the taps are internal of the apartment and not in or relating to the benefit of more than one lo...
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What is the benefit of having a professional manager, rather than self-managing the Owners Corp?
As many of the one million Victorians affected are beginning to discover, the Owners Corporations Ac...
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What does the committee specifically do (what are the specific roles), and what is the benefit to an owner of being on the committee?
A significant change of the strata laws a few years ago was the restoration of the committee as the ...
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Where can I get more information?
Now available from Consumer Affairs Victoria [CAV] are the Approved Forms and Notices, such as Fee N...
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Our owners corporation does not exist at the moment but I want to get it established as I have a couple of issues I want addressing. How do I go about establishing my owners corporation?
An owners corporation commences upon the registration of the development at the Titles Office. ...
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Who can resolve owners corporation disputes?
There is a 3 tier system for dispute resolution - Internal, CAV and VCAT. The internal dispute resol...
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How often does the owners corporation have to meet?
An owners corporation must have an annual general meeting if it receives or pays out money in any fi...
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How do I find out the contact details of our Owners Corporation Manager?
If the owners corporation has appointed a manager, the owners corporation must erect and maintain a ...
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I don't know who the other members of the owners corporation are, how do I get their contact details?
If your owners corporation has appointed a manager the manager will have the contact details of the ...
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We are not happy with the conduct of our Owners Corporation Manager. Can we make a complaint?
OCV will hear complaints from an owners corporation if the manager is a member of our Associati...
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Our owners corporation does not currently have a manager but I think we should appoint one. Not all members of the owners corporation agree. What can we do?
A manager can be appointed by ordinary resolution. This means the resolution must be passed by...
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We are not happy with our Owners Corporation Manager. How do we change managers?
The owners corporation, the committee or a delegate can remove a manager, but this can involve compl...
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What qualifications does a Owners Corporation Manager need to have?
Managers are now required to be registered with the Business Licensing Authority [BLA] and it is an ...
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Does the OCV provide advice on the interpretation of the Act & Regulations?
OCV cannot provide official interpretation of the legal and regulatory framework governing owners co...
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Is there an industry standard Contract of Appointment?
Yes, OCV has an endorsed Contract of Appointment – Owners Corporation Manager. All OCV members are e...
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Should we self manage or appoint a professional owners corporation manager?
The effective operation of an owners corporation is largely determined by the willingness of members...
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How can l submit a complaint without the owners corporation cheque book?
Where the owners corporation manager you are intending to complain about has possession of the chequ...
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Should l have a copy of the Contract of Appointment?
OCV recommends to managers that it is necessary the Contract of Appointment and Consumer Guide be di...
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I have a complaint about a franchisee.
If you have a complaint against a member who is part of a franchise group, the standard 3 tier dispu...
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Why does my manager receive Insurance Commissions?
Owners corporations must insure as a basic function, and this is one of the key functions the Manage...
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